1. Operator
This website (firstfix.ca) is operated by AI Professor, Mark Shepard, under the name First Fix, Victoria, British Columbia, Canada. Contact: info@aiprof.ca.
2. Acceptance
By using this website, you agree to these Terms. If you do not agree, do not use the website. You must have legal capacity to enter an agreement and, if acting for an organization, authority to act for that organization.
3. Website information
The website provides general information about operational assessments, workflow implementation and AI-supported services for owner-led businesses. Website content is not legal, financial, accounting, privacy or compliance advice and does not create a professional engagement.
4. Professional services
A service engagement begins only when scope, fees, responsibilities and applicable terms are confirmed in writing. Estimates and typical price ranges on the website are informational and may change based on team size, complexity, risk and required controls.
5. Human judgment and professional responsibility
First Fix does not replace a lawyer, accountant, privacy professional or other regulated adviser. You remain responsible for business and professional judgment, customer instructions, legal duties, records, supervision and decisions made using any recommendation, workflow or AI-assisted output.
6. Acceptable use
You agree not to misuse the website or services, interfere with security, attempt unauthorized access, introduce malicious code, scrape protected content, violate another person’s rights or use AI Professor services for unlawful, deceptive or discriminatory purposes.
7. Intellectual property
Unless otherwise stated in a signed engagement, AI Professor retains ownership of the website, brand, general methods, templates and pre-existing materials. A statement of work may grant you rights to specific deliverables, such as your written assessment plan. You retain ownership of information and materials you provide.
8. Third-party services
The website and engagements may link to or use third-party services such as Calendly, email, cloud platforms and approved AI tools. Those services are governed by their own terms and availability. AI Professor is not responsible for third-party changes, outages or independent practices.
9. Disclaimers
The website is provided on an “as available” basis. While we aim for accurate and useful information, we do not guarantee that website content is complete, error-free or suitable for a particular purpose. Specific service commitments must be stated in the applicable written engagement.
10. Limitation of liability
To the extent permitted by law, AI Professor is not liable for indirect, incidental, special or consequential loss arising from use of the public website. Liability relating to paid services will be governed by the applicable written engagement. Nothing in these Terms excludes liability that cannot legally be excluded.
11. Privacy
Our Privacy Policy explains how information connected with the website and services is handled.
12. Governing law
These Terms are governed by the laws of British Columbia and the applicable federal laws of Canada. Courts located in British Columbia will have jurisdiction, subject to any different dispute process in a signed engagement.
13. Changes
We may update these Terms as the website or services change. The date above identifies the current version. Continued use after an update means the revised Terms apply to later use.